Cancellation policy

Subscriptions

When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.

Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.

Some subscriptions may auto-renew at the end of their duration. If you don’t want to renew a subscription you can cancel it without any question asked. Please reach out to contact@silkonme.com to cancel your subscription or head to your dashboard and under "manage payments", click on "cancel subscription".

If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.

‼️ For ambassadors and testers who are provided with complimentary jewelry boxes, please be advised that beginning your subscription involves a minimum commitment period of six months. This commitment is essential to ensure the continuity and integrity of our program.

If, for any reason, you wish to terminate your subscription prior to the completion of the six-month period, it will be necessary for you to return all jewelry items to our warehouse in their original condition. This policy helps us maintain our high standards of service and product availability for all participants. We appreciate your understanding and cooperation in adhering to these guidelines.

See our returns policy for more details on returns and refunds.

Please note that shipping rates can vary from month to month, they can be lower or higher. When you subscribe, you accept that your shipping can change automatically during your subscription, without notice.